# Image upload error

**URL:** https://forum.telescopius.com/t/image-upload-error/1229
**Category:** Bug Reports
**Created:** [September 1, 2024, 11:22am UTC](https://forum.telescopius.com/t/image-upload-error/1229 "2024-09-01T11:22:31Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Alexander\_Ax](https://forum.telescopius.com/user_avatar/forum.telescopius.com/alexander_ax/32/554_2.png) [@Alexander\_Ax](https://forum.telescopius.com/u/Alexander_Ax)
#### Post date: [September 1, 2024, 11:22am UTC](https://forum.telescopius.com/t/image-upload-error/1229/1 "2024-09-01T11:22:32Z")

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When uploading an image, I receive the error message “Unknown Error” immediately after the upload.

I have tried uploading via drag & drop and via file selection on the device, both with the same message.

I have also tried different browsers (Edge and Chrome) and uploading via another device.

 ![1.PNG](https://forum.telescopius.com/uploads/default/original/1X/37413c58a520f460b5cfe8d29ddc9fbac93cead0.jpeg)

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### Author: ![sebagr](https://forum.telescopius.com/user_avatar/forum.telescopius.com/sebagr/32/6_2.png) [@sebagr](https://forum.telescopius.com/u/sebagr)
#### Post date: [September 1, 2024, 9:38pm UTC](https://forum.telescopius.com/t/image-upload-error/1229/2 "2024-09-01T21:38:17Z")

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Hi Alexander,

There as a bug with the login status, you appeared to be logged in but in fact weren’t.

Could you please try again and let me know how it goes?

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### Author: ![Alexander\_Ax](https://forum.telescopius.com/user_avatar/forum.telescopius.com/alexander_ax/32/554_2.png) [@Alexander\_Ax](https://forum.telescopius.com/u/Alexander_Ax)
#### Post date: [September 2, 2024, 11:42am UTC](https://forum.telescopius.com/t/image-upload-error/1229/3 "2024-09-02T11:42:50Z")

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Hello Sebastian,

Thank you very much for the quick help. I have just tested it and it works.

Best regards  
Alexander

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### Author: ![pthompsonaz](https://forum.telescopius.com/letter_avatar_proxy/v4/letter/p/91b2a8/32.png) [@pthompsonaz](https://forum.telescopius.com/u/pthompsonaz)
#### Post date: [February 20, 2025, 11:44pm UTC](https://forum.telescopius.com/t/image-upload-error/1229/4 "2025-02-20T23:44:05Z")

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Image upload worked this time. Thanks!  
-Pat

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### Author: ![pthompsonaz](https://forum.telescopius.com/letter_avatar_proxy/v4/letter/p/91b2a8/32.png) [@pthompsonaz](https://forum.telescopius.com/u/pthompsonaz)
#### Post date: [February 20, 2025, 11:45pm UTC](https://forum.telescopius.com/t/image-upload-error/1229/5 "2025-02-20T23:45:19Z")

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I just now uploaded the troubled photo. Thanks!  
-Pat

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### Author: ![sebagr](https://forum.telescopius.com/user_avatar/forum.telescopius.com/sebagr/32/6_2.png) [@sebagr](https://forum.telescopius.com/u/sebagr)
#### Post date: [February 21, 2025, 5:01pm UTC](https://forum.telescopius.com/t/image-upload-error/1229/6 "2025-02-21T17:01:50Z")

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At the time you wrote there were connectivity issues, but everything should be working fine now. Let me know if that’s not the case.