Last night in the middle of planning my targets for the new moon I was logged out of Telescopius app. I now cannot log in (completely). Telescopius shows all my observation sites, but I cannot access any of my target lists. It keeps asking me to log in to see them, but I get the message “this page is not accessible”. Nor can I see my archive of photos. Same problem with telescopes.com in my browser.
Please advise. Thank you.
UPDATE. I ensured I am logged out of Telescopius on phone and iPad, then reset my password at Telescopius.com via computer. I can now log in through my browser, but ALL my observation lists are gone
Hi Pat,
I’ve just fixed this bug. Could you please try again and let me know how it goes?
Your lists are ok, there was a problem where you could appear logged in but were actually not, that’s why you couldn’t see your lists.
Thank you, Sebastian.
I can log in on all three devices now.
I am truly impressed by how quickly you respond to users’ issues. I hope you fit some leisure and family life in your schedule!
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I do, thank you for your concern
I’m glad it’s working fine now, thanks for letting me know. Clear skies!